What’s included
Protective case
The case is applied by trained Mobile Klinik staff. If it physically breaks or no longer functions properly, it can be replaced at no cost.
Screen protector
The screen protector is also applied by trained Mobile Klinik staff. If it breaks, it can be replaced at no cost, even when the phone screen is still intact.
24-month Limited Warranty
The warranty covers accidental screen damage for up to 24 months from the registration date, provided the bundle was registered properly, and both the case and screen protector remain installed on the phone.
How it works
Step 1:
Add Protection Bundle+
Purchase the bundle with your device or during a repair.
Step 2:
Device check
A diagnostic check confirms the device is in working order and eligible for coverage.
Step 3:
Professional installation
Your case and screen protector are applied by trained Mobile Klinik staff.
Step 4:
Registration completed
Once registration is complete, your 24-month coverage starts that day.
What’s Covered
- Accidental screen damage from everyday drops
- Screen protector replacement if it breaks
- Case replacement if it stops functioning properly
- Replacement of both the case and screen protector when required under the bundle
- A refund of the Protection Bundle+ purchase price if the screen cannot be repaired
- Warranty transfer to a new owner when the bundle remains installed during the active term
Protection that keeps your phone in use longer
Keeping a phone protected can help extend its life and reduce unnecessary replacement. Research on Canadian e-waste shows many devices are discarded before they stop working. In some cases, damage like a cracked screen can be repaired, but people may not realize it or may not want to go through the effort of finding a repair option. Keeping your phone protected and repair-ready helps extend its life, reduce waste, and save money.
Learn more about Mobile Klinik’s commitment to quality and sustainability on our Certifications and Durabilité pages.
Foire aux questions
Yes. Accidental screen damage is covered for up to 24 months when the device was registered properly, and both the case and screen protector were installed at the time of damage.
It can be replaced at no cost, even if the phone screen is still fine.
It can be replaced at no cost when the break affects function. Cosmetic wear is not covered.
If the repair centre determines the screen cannot be repaired, Mobile Klinik refunds the purchase price paid for the Protection Bundle+, including applicable taxes. That refund ends the warranty.
Yes. If the phone is sold with the bundle still installed and the warranty term is still active, the coverage can transfer to the new owner.
No. Protection Bundle+ is a limited warranty for accidental screen damage and bundle component replacement under the applicable terms.
Registration happens at the time of purchase after the device passes diagnostics.
